Privacy Policy
1.
Our Commitment
We are committed to preserving your privacy and complying with the Privacy Act 1988.
This Privacy Statement applies to The Platinum File Pty Ltd and its related entities ("we", "us", "our").
2.
Collection of personal information
2.1
Information we collect from you
We may collect personal information from you including contact, financial and any other personal information you may give us. We collect this information generally to enable us to provide you with services that you have selected and to keep you informed of offers, events and other services that you may be interested in.
We may collect this information when you:
- become a member;
- ask to be placed on one of our mailing lists;
- make an enquiry about our products or services;
- visit our web site; or
- use any of our services.
If appropriate we may elaborate on why we are collecting personal information and how we plan to use it but generally this will be obvious when we collect the information. We may also collect personal information about members when conducting market research.
We may collect this information when you:
- become a member;
- ask to be placed on one of our mailing lists;
- make an enquiry about our products or services;
- visit our web site; or
- use any of our services.
If appropriate we may elaborate on why we are collecting personal information and how we plan to use it but generally this will be obvious when we collect the information. We may also collect personal information about members when conducting market research.
2.2
Information we collect from other parties
We may also collect information about you from other parties such as credit reporting agencies.
2.3
Website cookies
We make limited use of "cookies" technology on our website. We use cookies to improve the functionality of our website which may retain personal information provided to us.
Cookies cannot determine the identity of individual users. It is a feature of your Internet browser which you can disable at any time.
3.
What happens if you choose not to provide the information?
You do not have to give us your personal information. However, if you choose not to, we may not be able to accept you as a member or provide you with our full range of services.
4.
Use and Disclosure of personal information
We will not disclose information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you. However we may disclose personal information for the purpose specified to you at the time of collection or for other purposes if:
- you would reasonably expect us to disclose such information for that purpose;
- that purpose is related to the purpose specified to you at the time of collection; or
- where we are permitted or required by law, or it is in the interests of public safety to do so.
For instance, if you wish to speak with a Specialist we will generally provide the Specialist with your contact details and, depending on the circumstances, other personal information. We also may disclose your personal information to our related entities and to contractors which may from time to time be required to provide services to us. If we do so, we will ensure that they are contractually bound to comply with our Privacy Policy.
5.
You can access and correct information
We will take all reasonable steps to ensure that your personal information which we collect, use or disclose is accurate, complete and up-to-date.
If you wish to access the information we hold about you, you are welcome to contact our Privacy Compliance Officer who will respond to you within 30 days. A handling fee may be payable so that we can obtain the information you require.
You can also request that information about you be corrected or deleted.
6.
Right to refuse access or correction
We reserve our right to refuse your request for access or correction if, for example, we consider your request to be frivolous or vexatious, or if we are legally entitled to do so.
If we refuse your request, we will give you our reasons. If we refuse your request to correct information we hold about you, we will give you the opportunity to post a statement of your claim where we hold your personal information.
7.
Security
We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.
You should be aware that the Internet is not a secure environment. If you use the Internet to send us information, including your email address, it is sent at your own risk.
8.
Updating our privacy statement
We may revise or update our privacy statement occasionally without informing you.
9.
Complaints and further information
If you have any complaints about our privacy practices or would like further information about our privacy policy please contact our Privacy Compliance Officer.
10.
Contact details for our Privacy Compliance Officer
Telephone:
03 9093 9072
Address:
The Privacy Officer
The Platinum File Pty Ltd
Level 19, 8 Exhibition Street
Melbourne Victoria 3000
The Platinum File Pty Ltd
Level 19, 8 Exhibition Street
Melbourne Victoria 3000
Email:
privacyofficer@theplatinumflie.com.au
Dated:
July 2007
www.dtdigital.com.au